Whether a single person or a large
corporation, Turkish Riviera Travel Limited believe that taking care of its
customers has to be a corner stone of all its activities.
We are committed to providing the highest
quality service, delivered responsively and cost effectively by well-informed
professionals who take pride in what they do.
Turkish Riviera Travel Limited will:
- Seek to understand the requirements of our
clients and their business.
- Always ensure the strict privacy and
confidentiality of our clients or potential clients.
- Ensure that clients are treated courteously
and promptly.
- Encourage staff members to act politely,
friendly and helpfully in dealing with enquiries.
- Ensure that you are always told the name of
the person taking responsibility for dealing with your enquiry or problem. All
major issues will be dealt with by a principal of the company.
- Ensure that our associates act in a manner
which meets the expectations of Turkish Riviera Travel Limited and our clients.
- Always admit and rectify immediately any
errors or inaccuracies caused by Turkish Riviera Travel Limited or its agents.
- Never sell or recommend products or
services that we cannot support.
- Never sell or recommend products or
services for profit only.
If you have any comments regarding Turkish
Riviera Travel Limited’ commitment to its Customer Care Policy please feel
free to contact our Customer Care team.
Email:
customercare@turkishrivieratravel.com
Write to:
Turkish Riviera Travel
Limited
Customer Care
52 Taunton Rd
Hull
HU4 7JX
United
Kingdom
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